MacMor Industries Ltd., is committed to distinctive quality and unparalleled customer service in all aspects of our business.  We are committed to protecting the privacy of our customers, employees, and other individuals who deal with us in a manner that is consistent with the statutory requirements under the Personal Information Protection and Electronic Documents Act (PIPEDA). 


What is Personal Information?

Personal information is information that is either factual or subjective that can be used to distinguish an individual.  This information can be either recorded or not.  Personal information does not include the name, title, and business address, phone number, fax number and email address of an employee within an organization.


1. Accountability

MacMor Industries Ltd., has currently named our Corporate Controller as our Privacy Officer.  If you have any questions, concerns, complaints or inquiries regarding our privacy statement and policies, or in regards to your personal information please contact us in confidence via e-mail at privacy@macmor.com or in writing to;

Privacy Officer

MacMor Industries Ltd.

1175 Sherwin Road

Winnipeg Manitoba

Canada

R3H 0V1

2. Identifying Purposes

When an individual or organization purchases goods from MacMor Industries Ltd., we collect the following information:  

Company Name

Individual Name

Position/Title

Company Mailing Address

Company Phone, Fax & Email information. 

MacMor Industries Ltd., will not sell, rent or share this information with any third party.

When you visit our website (www.macmor.com), like others, the web server automatically recognizes you by your IP address (a number assigned to you by your Internet Service Provider).  Our website does not track or remember IP addresses as they are often randomly assigned and/or changed from time to time depending on the type of connectivity you are using.  The website does not identify you as an individual, or by your email address, unless you login to make a purchase with your account.

Our website, like many others uses “cookies” (information stored on your computer by your browser at our request).  Cookies enable the site to “remember” who you are so that you can get around it easier and more efficiently.  Different websites store the information in cookies differently.  MacMor Industries Ltd., does not record personal or sensitive information in our cookies.  Any such information is stored in our protected systems and not in the cookie or on the Internet.

3. Consent

MacMor Industries Ltd., will use, retain, and disclose personal information only with the consent of the individual.  When an individual or organization purchases goods from us, they voluntarily provide their consent to use their information. An individual can voluntarily withdraw their consent to use their information at anytime by contacting the Privacy Officer and providing written notice.

4. Limited Collection

Collection of personal information is limited to the amount and type of information that is necessary for the identified purpose.

Customers: We collect only business contact information and use this information only in the efforts to fulfill orders placed with our company and to collect payment for those orders. We retain a marketing list which we use to fax and/or mail to our customers regarding sales and special offers. This list contains only businesses, and business contacts, not members of the public at large. All our customers have the option of opting out of this marketing list by contacting us.

Employees: The privacy of our employees, both current and former, will be protected by documented policies and procedures as outlined in the MacMor Industries Ltd., Employee Handbook.  These policies and procedures will be communicated to all new employees and existing employees on an ongoing basis.

5. Limiting Use, Disclosure and Retention

MacMor Industries Ltd., will only retain personal information as long as reasonably necessary and we will conduct regular reviews to determine whether information that has been retained is still required.

6. Accuracy

MacMor Industries Ltd., will make reasonable efforts to ensure that personal information is accurate and up to date.  At any time customers may contact our offices and advise of updates or changes to their information.

7. Disclosure of Personal Information

We do not disclose our customer contact list to anyone outside MacMor Industries Ltd., nor do we use it to send out third party mailings. Any marketing efforts are devised to result in orders being placed by our business customers directly to MacMor Industries Ltd.

We will only discuss personal information on a confidential basis to third parties as follows;

  • If the disclosure is required or permitted by law;
  • With agents or partners of MacMor Industries Ltd., to pursue business opportunities for MacMor Industries Ltd., or to develop system requirements as per the direction of MacMor Industries Ltd.,
  • For fraud prevention or to protect and enforce the legal rights of MacMor Industries Ltd.
  • With your written consent to the disclosure.

8. Communication  

The Privacy Policy of MacMor Industries Ltd., is available to anyone through our website.  An individual may request a hardcopy of our Privacy Policy by contacting our Privacy Officer at privacy@macmor.com

At any time an individual can request to view the information that MacMor Industries Ltd., has on file for them.  Requests to view your personal information may be made by contacting the Privacy Officer.  Any comments or concerns regarding the Privacy Policy should be directed to our Privacy Officer at privacy@macmor.com.  

Should we not be able to resolve your concern or question, or if you have further questions regarding the protection of your personal information in Canada, please contact the Federal Privacy Commissioner at www.privcom.gc.ca